Refund policy
REFUND POLICY
All sales are final. Due to the limited-edition nature of our drops, we do not accept returns or exchanges except in cases of defective, damaged, or incorrect items.
Defective or Damaged Items
If you receive a defective, damaged, or incorrect item, please contact us within 14 days of delivery at ascendapparel54@gmail.com with:
- Your order number
- Photos of the defect or damage
- A brief description of the issue
We'll review your claim and, if approved, provide a replacement or full refund if a replacement is not available.
What We Don't Accept
We cannot accept returns for:
- Change of mind or sizing issues
- Items that have been worn, washed, or had tags removed
- Items damaged due to misuse or improper care
Questions?
Please review product descriptions, sizing charts, and care instructions carefully before purchasing. If you have questions about a product before ordering, reach out to us at ascendapparel54@gmail.com